Privacy Policy
Last updated: January 2025
Our Commitment to Privacy
At Aqua Advantage, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our pool and spa services.
Information We Collect
Personal Information
- Name, address, phone number, and email address
- Service preferences and pool/spa specifications
- Payment information for billing purposes
- Communication history and service requests
Automatically Collected Information
- IP address, browser type, and device information
- Website usage patterns and page views
- Cookies and similar tracking technologies
- Location data when services are provided
How We Use Your Information
- Provide pool and spa maintenance, cleaning, and repair services
- Schedule appointments and send service reminders
- Process payments and manage billing
- Communicate about services, promotions, and updates
- Improve our website and service offerings
- Comply with legal obligations and resolve disputes
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:
- Service Providers: Trusted third parties who assist in our operations (payment processing, scheduling software)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of business assets
- With Your Consent: Any other purpose with your explicit permission
Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for all data transmissions
- Secure servers and regular security audits
- Access controls limiting employee access to necessary information
- Regular training on data protection best practices
Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Your Privacy Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Request a copy of your data in a portable format
To exercise these rights, please contact us at privacy@aquaadvantage.com or call (208) 727-7909.
Cookies and Tracking
Our website uses cookies to enhance your experience:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage
- Marketing Cookies: Used to show relevant advertisements
You can control cookies through your browser settings, though this may affect website functionality.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately to have it removed.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, please contact us: